These terms apply to The Audacity Shift Group Coaching and 1:1 Coaching. By ticking "I agree to the coaching terms" at checkout, you agree to these terms.
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The Audacity Shift is a 12 week coaching program. Your 12 weeks begin when your purchase is complete, and your onboarding week counts as week 1.
What is included depends on the tier you choose (Group or 1:1). It is listed on the checkout page and in your welcome email.
Sessions are held online via Microsoft Teams or another video platform we agree on.
The program ends after 12 weeks. If you would like to continue, we will agree on new terms at that time.
Prices are listed in AUD on the checkout page. You can pay in full or in 3 instalments, charged automatically every 4 weeks from your first payment.
Any discount offered on a sales call only applies to paying in full.
You are responsible for making sure payments go through on time. If you expect trouble with a payment, let us know at least 7 days before it is due.
If a payment fails and is not resolved, coaching may be paused until it is.
I commit to showing up and delivering real value every single week, and you decide whether it is working for you.
You are welcome to leave the program at any time. Any remaining instalments still apply and will continue to be charged.
If you leave, you cannot rejoin for 12 months.
Due to the time, planning and resources committed to each client, there are no change of mind refunds once the program has started.
Nothing in these terms excludes or limits your rights under the Australian Consumer Law.
Please attend sessions on time using the link provided.
To reschedule, give at least 24 hours notice. Exceptions may be made for illness or emergencies.
If you miss a session without notice, that session is lost and cannot be rescheduled.
If I need to reschedule, you will get at least 24 hours notice, except in an emergency or illness.
You can upgrade from Group Coaching to 1:1 Coaching at any time by paying the difference. Moving from 1:1 to Group is not available.
1:1 clients have WhatsApp support, with a reply within 24 hours on business days.
Support is for coaching related questions and accountability. It is not a crisis or emergency service.
1:1 sessions may be recorded for your personal use, and recordings are shared only with you.
Group calls may be recorded for members of that group. Recordings are never shared publicly without your written consent.
Coaching is not therapy, counselling or medical treatment, and it is not a substitute for them.
Please tell me about any current or past mental health conditions, or circumstances that may affect your coaching.
If something comes up that is outside the scope of coaching, I may refer you to a qualified professional.
Any meal and exercise plan is general guidance. Check with your doctor before making significant changes to your diet or exercise.
Many clients achieve significant results, but results cannot be guaranteed. They depend on your commitment, consistency and the action you take between sessions.
Everything you share in coaching is kept confidential, except where disclosure is required by law or there is a risk of harm to you or others.
In group calls, you agree to keep what other members share confidential.
All program materials, frameworks and resources remain the property of Audacity Health Pty Ltd. They are for your personal use only and cannot be shared, copied or resold.
Questions about these terms? Email info@angieverzeletti.com